Terms & Conditions

1. Introduction

Welcome to NeutralAccessPlaza ("we," "us," or "our"). These Terms & Conditions ("Terms") oversee your utilization of our yacht charter services and the website available at neutralaccessplaza.sbs (the "Service"), which is managed by NeutralAccessPlaza.

Your affirmation of a charter or use of our Service indicates your acceptance of these Terms. Should you reject any section of these terms, you forfeit your right to access the Service.

2. Service Overview

NeutralAccessPlaza offers exclusive yacht charter services, which include a range of options such as:

• Day-long yacht rentals
• Evening cruises
• Business retreats
• Exclusive events
• Extended charters

Service availability is dependent on several factors and we may alter or cease services without notice.

3. Booking and Reservations

3.1 Booking Process

Booking requirements entail:

• Minimum age of 18 years
• Submission of complete and accurate information
• A deposit in the amount stated in your booking details
• Consent to these Terms & Conditions

3.2 Confirmation

Confirmation of your booking is contingent on our receipt of your deposit and a written acknowledgment from us. We retain full discretion to decline service to anyone.

3.3 Availability

Charters are reliant on the accessibility of vessels and favorable weather conditions. We aim to accommodate your preferred scheduling to the best of our ability.

4. Payment Terms

4.1 Pricing

All posted prices are denominated in € and encompass all applicable taxes, except as otherwise noted. Prices are susceptible to change without prior notice.

4.2 Payment Schedule

• Deposit: Half the overall charter cost is payable upon booking
• Balance: Due two days prior to the departure of the charter
• Additional fees, if applicable: Payable when the charter concludes

4.3 Payment Methods

We accept a variety of payment options, including major credit cards, bank wire transfers, and certified checks, and use secure, encrypted processes for payment transactions.

5. Cancellation and Refund Policy

5.1 Customer Cancellations

• If canceled above 72 hours before departure: Full reimbursement minus processing costs
• Between 24 to 72 hours prior to departure: Half the payment refunded
• If canceled under 24 hours to the departure: No reimbursement provided

5.2 Weather Cancellations

In the case of weather deemed hazardous by our captain, we will propose to either:

• Reschedule your charter at no extra charge to a new available date
• Issue a full refund if rescheduling cannot be accommodated

5.3 Mechanical Issues

If mechanical malfunctions occur with the assigned vessel, we will strive to supply an appropriate substitute. Should an alternative not be available, a complete refund will be issued.

6. Safety and Conduct

6.1 Safety Requirements

All individuals aboard must:

• Heed all instructions from the crew
• Utilize safety gear when demanded
• Disclose any health conditions impacting their safety
• Stay within the vessel's assigned areas

6.2 Prohibited Items

The following are disallowed on board:

• Glass containers
• Illicit substances
• Firearms or other weapons
• Excessive amounts of liquor
• Pets (save for exceptions granted prior)

6.3 Conduct

Passengers should act respectfully at all times. We hold the right to cease a charter prematurely without refund if passenger behavior endangers safety or disrupts others' experiences.

7. Liability and Insurance

7.1 Our Liability

We limit our liability to the charge you paid for the charter and disclaim responsibility for:

• Injuries due to passenger carelessness
• The loss or harm to personal items
• Indirect, consequential, or special damages
• Delays due to weather or other factors beyond our control

7.2 Insurance Coverage

Comprehensive marine insurance is maintained over our fleet and operations. Passengers must secure their own travel and personal insurance policies.

7.3 Assumption of Risk

Participation in our charter services implies recognition of the inherent risks in marine activities and personal accountability for your safety and health.

8. Modifications and Itinerary Changes

Alterations to itineraries, paths, or schedules may occur due to weather events, security concerns, or operational needs. We will endeavor to provide equivalent substitute experiences.

9. Force Majeure

We bear no liability for disruptions or changes stemming from unforeseen forces beyond our command, including:

• Extreme weather
• Natural calamities
• Governmental edicts
• Port shutdowns
• Equipment failures

10. Privacy and Data Protection

Your private data is managed in line with our Privacy Policy. Engaging with our services indicates consent to the data collection and use as outlined in our Privacy Policy.

11. Intellectual Property

All material on our web platform, including but not limited to texts, imagery, logos, and designs, falls under copyright and trademark protections. Unauthorized replication, dissemination, or derivative works are prohibited without explicit consent.

12. Governing Law

The legal framework for these Terms is upheld by the laws of Spain. All disputes fall under the jurisdiction of courts in Barcelona, Spain.

13. Changes to Terms

Terms are subject to modifications, which will be communicated on our website along with the revision date. Continued utilization of our services implies acceptance of the new terms.

14. Contact Information

For inquiries about these Terms & Conditions, our contact information is: